There are dozens of on-demand remote desktop sharing programs for troubleshooting PCs. I’ve used CoPilot (www.copilot.com) by FogBugz and GoToAssist by Citrix and they are just fine. But there is nothing available like that for the Mac. There are tools for use on the LAN but none of them are available for the ad-hoc, download-and-run-without-changing-the-firewall programs. I don’t get it – am I missing one somewhere that I don’t know about?
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